Welcome to the 2024 Glow Up Experience!

Mind, Body, Spirit Activation to Restore Your Wholeness and Return You to Flow

Super Early-Bird discounted tuition rates are available until December 31st, 2023

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WELCOME

Glow Up Experience by Fresnel Evergreen

Some Juicy Goodness About the Retreat

Discover the Region

Are you ready to unplug from your daily grind, slow down and listen for your deepest inner calling? Are you feeling called to realign with the spiritual aspects of who you are so your Earthly experience can be more full and fulfilling? How could an immersive transformative experience serve you to create your next chapter with more ease, peace, grace and flow? 

The Glow Up Experience might be your answer.

You could be with us June 7th - June 13th, 2024...
 We’ve created a beautiful seven-day/six-night experiential, transformative journey in the exquisite chateau Les Marguerites in the South of France. Our venue is located in the commune of Alet Les Bains, in the Aude Valley of the Occitanie region. Near a hot springs and nestled between mountains reaching the height of 750 meters above sea level, the village is home to the remains of an abbey that dates to the 8th century.

We'll be nestled in the Pyrenees mountains, near Lac Montbel, the cities of Carcassonne and Limoux (the birthplace of sparkling wine), and just 90-minutes from the Mediterranean coast.

The region is filled with rolling hills of greenery, much of it grape vines, beautiful vistas, and fresh air. Life moves slower and quieter there, and the spiritual energy is palpable, making it a perfect backdrop for inner exploration that helps you return to a place of wholeness, inner peace, fulfillment, happiness, and flow.

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Hot Springs bath
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The Abbey
River view
Abbey Ruins

Here’s What You Can Expect:

We’ll guide you to unhook from the outer world, slow down and tune deeply within yourself so you can explore what you truly and deeply want from your life, and how to get it. You’ll have experiences that support you to know and express your Divine wholeness as an integrated spiritual:human person. You'll feel yourself harmonizing your masculine and feminine aspects, and you’ll be transported into deeper connection with and expression of your Higher Self.   

You will dive into nature’s gifts, physical movement, creative expression, and emotional release practices that help you free yourself from whatever is weighing you down and holding you back. You’ll build a personalized toolkit to help you sustain your upward spiral into your higher Consciousness and amazing new possibilities. We’ll equip you with practices that help you create your own personal breakthroughs, and keep the upward spiral going after you leave our intensive. Feel yourself soaring into better and better tomorrows!

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Hear about KNOW, GROW and FLOW, the three pillars of the Experience.

Here’s the Glow Up Experience in a Nutshell…

  • You start exploring and expanding what you KNOW about why you are where you are…physically, emotionally, intellectually, and spiritually…
  • That brings you deeper self-awareness that delivers clarity
  • From that, you move into working with various transformational tools and practices that give you the opportunity to GROW your capacity for higher vibration expression and experiences…
  • You leverage personal responsibility to notice yourself in “darkness” and you consciously choose to shift yourself back into the light…whenever and wherever and however it happens, you shift yourself
  • Little by little, more and more, you notice synchronicities, you discern what is calling to you, and you choose…which is how you create the life that you desire and deserve.

You’ll be creating your own personalized toolkit with very practical, actionable resources from the retreat to go home with. You’ll know they work for you because you will have practiced them in France with your facilitation team by your side to help you tweak them to your specific needs and circumstances. The combination of practice and integration we’ll use in France will make it much easier to keep your shifts evolving long-term when you return home.

Our movement integrative experience

Hear a Preview of Your Daily Activities

Top 5 Reasons to Attend 

The Transformation This Experience Can Deliver

This experiential journey will enable inner shifts that will impact your business results, your relationships, your creativity, your receivingness, your ability to play, and your capacity for joy and love. 

  • You will start to notice that ease and peace are more prevalent in your life. 
  • You will feel lighter and more free.
  • You will attract more and more of what you want, and less and less of what you don’t.
  • You will be more fluid as you navigate the rhythms, chapters, and stages of your life. 
  • You will consciously choose what serves you at the highest levels in every moment.
  • You will feel your Higher Self supporting you to remember and act from your harmonized masculine/feminine and innate Divinity.    
  • Ultimately...you will operate at a new level of personal responsibility, meaning you will do whatever it takes to continually nurture your own high-vibration state-of-being to keep yourself in 'glow and flow.'

Imagine being a fly on the wall in your life, noticing what happens when something triggers you. Imagine seeing the old conditioned patterns try to high-jack your thoughts and behaviors toward the darkness. Then, imagine putting your new toolkit into action, and with skill and dexterity, managing the situation while maintaining your glow

That CAN be your future self…the more resourceful and resilient you, anchored in the processes that enable you to continue to spiral up into your best life. This means that whenever you need to access and activate them, you will be able to. It will become like second nature, and you'll be powerfully dealing with whatever the future brings. 

Ultimately, you will be creating your unstoppable momentum toward what you've always desired and deserved: a fulfilling and successful life that inspires and delights you. You will contribute the best of yourself to those you love and the world at large. 

Are you feeling what more could be possible in every aspect of your personal and business life from this journey with us?!

Your facilitation team has a collective experience of more than 60 years leading this kind of transformative journey for hundreds of people. Our clients, students, and past retreatants have trusted us to shepherd them to a whole new way of being themselves in their lives.

As a result of their courage and perseverance, they’re now living at a higher vibration, and they frequently tell us things like “I feel so different.”, “this really is a new me!”, and “I’ve never felt this comfortable and confident in my own skin.” 

This is where your best glow comes from…the inner knowing that you are fully equipped to master your life, and as a result, all is well and it’s all for the best. 

Re-activate your Glow. Say YES! to our GLOW UP EXPERIENCE: MIND, BODY, SPIRIT ACTIVATION TO RESTORE YOUR WHOLENESS AND RETURN YOU TO FLOW.

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Discover Our Venue: Chateau Les Marguerites

Here are some comments from travelers who've experienced Les Marguerites:

“Sometimes everything seems just right. Les Marguerites in the idyllically peaceful village of Alet les Bains with its ruined priory, is the perfect setting for a break that offers beauty and calm by the rushing river Aude.”

"Les Marguerites is a perfect backdrop and home base for an intimate spiritual retreat in the heart of the Magdalene sacred sites. Antoinette, Keith and family open their hearts to all that come and create a deeply nourishing environment for the powerful inner transformation of a sojourn of this nature. The food is delicious, rooms spacious, and the garden and house are a beautiful environment for meditation and circles."

"What a Gift to stay at les Marguerites! Comfort, cleanliness, great hospitality and tremendous food. If these are your requirements for an overnight stay or longer you have found your perfect place. I cannot think of anywhere else in this region I would stay or take my groups an d I can’t wait to return again."

We have no doubt that your experience will be as delightful. Les Marguerites was recently featured in a review of wellness retreats in The New York Times. You can read it here.

I first visited the chateau and grounds in August of 2022. 2024 is when the availability aligned with our calendars. I'm delighted once again to be able to welcome our participants to a luxurious venue for our spiritual immersion!

Below are a few photos of the beauty and elegance of the bedrooms, community spaces and grounds. Our tuition investments are based on single occupancy accommodations. Some rooms have ensuite bathrooms; others share a bathroom.

Be sure to consider our Bring-a-Friend Special! Transformation is even better when you can share the experience with someone special, AND create an accountability partner to support you into the future.

We have discounted the investment for the 2nd person, so together, you can split the total rate and each save a bundle!

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Tuition Investment Explained

We offer the most discounted tuition rates to those who are willing to commit to their personal growth early. The sooner you register, the greater your reward discount. Payment plans are available. Payments are accepted in USD and Euros. Exact amounts will depend on the applicable conversion rates at your time of booking. 

  • Super Early-Bird rate is available through December 31st, 2023: €6,620 Euro (roughly $7,065 USD) 33% off full tuition rate. 
  • Early-Bird rate is available January 1st through February 29th 2024: €7,010 Euro (roughly $7,497 USD) 25% off full tuition rate. 
  • March 1st through April 30th, 2024: €7,945 Euro (roughly $8,497 USD) 15% off full tuition rate. 
  • After May 1st: €9,360 Euro (roughly $9,997 USD) FULL TUITION RATE

Note: All rooms are single accommodation. Some share a bathroom.

Note: Tuition for repeaters is  €3,750 (roughly $3,995 USD) or 60% off the full tuition rate. 

BONUS: Bring-a-Friend Reward! 

Transformation is even better when you can share the experience with someone special, AND create an accountability partner to support you into the future.

The second person in your party is deeply discounted so that the rate for two of you is a big deal!:

  • Super Early-Bird rate is available through December 31st, 2023:   €10,370 Euro for two people, or 53% off the full tuition rate for two people; (roughly $11,062 USD for 2 people).
  • Early-bird rate is available January 1st through February 29th 2024: €11,685 Euro for two people, or 40% off the full tuition rate for two people; (roughly $12,497 USD for two people). 
  • March 1st through April 30th, 2024: €13,555 Euro for two people or 28% off the full tuition rate for two people; (roughly $14,497 USD for two people). 
  • After May 1st:  €15,900 Euro or 15% off the full tuition rate for two people (roughly $16,997 USD for two people).

Payment Terms:

  • €2,350 Euro/$2,500 USD non-refundable deposit per person is due to secure one of the SIX spots.
  • Payment accepted via Stripe® in Euros and USD.
  • Payment Plans can be arranged. A mutually agreed-to schedule of payment dates and amounts will be automatically charged to your credit card by The Glow Up Experience/Dr. Valerie René Sheppard. Payment plans are only offered by automatic transfer using a credit card. No exceptions will be made. 
  • Balance of tuition is due no later than 1st May 2024
  • Cancellation results in the balance paid above the non-refundable deposit being credited toward future retreats. THERE ARE NO REFUNDS. 
  • Please carefully review our full Terms and Conditions HERE.

What’s Included in Your Tuition Package:

  • Seven glorious days (June 7th - June 13th) in the South of France at chateau Les Marguerites (https://www.les-marguerites.fr/).
  • Roundtrip airport transfers.
  • All rooms are single accommodation. Some share a bathroom.
  • Three meals per day and select non-alcoholic beverages.
  • Transformation tools and materials.
  • One special excursion in the region to support your transformation.
  • Two months of virtual, bi-weekly, 60-minute group coaching follow-up sessions with retreat facilitators in July and August 2024.
  • A couple of special surprises along the way.
  • Over €9,350 EURO/$10,000 USD worth of bonuses for Registrations prior to March 1st 2024 ONLY
    • “Living Happy to be ME!: Dancing Your Soul Lightstyle©by Dr. Valerie René Sheppard (€28/$30 USD Value)
    • Hypnosis Clarity Session w/Zoe Walters (€235 Euro/$250 USD Value)
    • Angel Blessing Cards and Archangel Mists (€117 Euro/$125 USD Value)
    • Guidance Card Reading with Intuitive Channeling from Zoe Walters (€104 Euro/$111 USD Value)
    • 2 Weeks of virtual Joy in Motion™  classes with the creator of Embodiology® (€75 Euro/$80 USD Value)
    • Dr. Valerie’s “Get Into Your Bliss©” online, 10-week bliss acceleration course (€,2335 Euro/$2,497 USD Value)
    • VIP Session with the facilitator of your choice (€2,338Euro/$2,500 USD Value)
    • Bring-a-Friend Discount (Up to a €5,610 Euro/$6,000 USD Value)

What's Not Included in This Package

  • Flight costs (including change fees) and baggage fees
  • Visa fees
  • Additional nights accommodations before or after the Experience, either at Les Marguerites or offsite
  • Additional treatments onsite at Les Marguerites or offsite
  • Additional activities not included in the itinerary

 

Meet Your Lead Facilitator, Dr. Valerie René Sheppard

Dr. Valerie René Sheppard is a catastrophic stroke survivor, self-mastery expert, inspirational keynote speaker, university lecturer, and CEO of The Heartly Center for Mindfulness and Self-Mastery®. She has a PhD in Consciousness and Human Potential, is a Certified Master Trainer and Certified Laughter Yoga Leader, and has been trained in Compassionate Communication, Archetype Counseling, Heart Math, Practical Spirituality and the Order of the Blue Rose.

Dr. Valerie uses the principles and practices in her multi-award-winning, #1 international best-seller, “Living Happy to Be ME!©” as the centerpiece of her transformational practice, which has been helping young people and adults, executives and entrepreneurs experience more happiness, success and fulfillment for over seven years. The book and her other tools and practices help clients de-stress, heal from the past, reprogram low-consciousness conditioning, and meet life’s ups and downs with more courage, confidence, inner peace and happiness.

Dr. Valerie was honored with a 2023 Visionaries Award by Education 2.0 and  the 2021 Outstanding Evolutionary Leader Award by Gateway University. She keynotes and appears frequently in tele-summits and podcasts as an expert on leadership, transformation, and creating more vibrant lives and thriving businesses.

Some other ways you can learn about Dr. Valerie:

LinkedIn

The Heartly Center®

Dr. Valerie’s YouTube Channel

Dr. Valerie's Clients and Students Share About Their Results

Kerri Hummingbird: Valerie Sheppard is an expert wise guide!

Ellie Karayan: Dr. Valerie's teachings made a huge impact on my life!

Bianca Black: Dr. Valerie's teachings turned my life around.

Tori Colby: Very inspiring, motivating and life-changing!

Teresa Greco: Very enlightening, helped me with self-reflection.

Alex Wong: I'm more positive, more self-aware and happy!

Meeting Valerie and engaging in her teachings has been one of the most impactful experiences in my young career. Much more than practical advice, Valerie has enabled me with the tools to continuously manifest and reach the high levels of self-growth and wellness that I had been longing for. The perspectives I have gained have truly been a revelation in aligning myself with my goals/intentions and living life with a sense of balance and purpose. Forever in gratitude! ~ J. Alvarez

Valerie Sheppard is one of the most incredible human beings you will ever meet. She has discovered the secret to living an authentic, fulfilled, happy life, and she genuinely wants to help other people learn how to live their best life, too. Valerie is professional yet personable; captivating and powerful yet warm and welcoming. If you ever have the chance to meet or work with Valerie, please seize that opportunity! ~ T. Neighbors

Valerie has helped me to examine important questions about myself. She keeps my focus on me even when I find I am looking towards outside sources for answers. She consistently identifies new ways of exploring issues that shed light on new and old problems. Her guidance has created balance, perspective, purpose and strategy. I feel more confident about my direction and Valerie has been an important part that. ~ E. Moore

It was a delight to attend Valerie’s workshop! The workshop material was filled with wisdom and love. Valerie’s greatest strength is that she’s been through it all. Her first-hand accounts of personal transformation are truly valuable.  ~D.  Macek

Valerie Sheppard brings to life the rare combination of high level corporate leadership, fun, respect and admiration combined with the importance of living one’s heartfelt purpose. Her background and current relationships with extraordinary leaders in the world of transformation and coaching provide individuals access to life changing, heart-opening and joy-filled experiences. Valerie’s laser focused listening skills and knowledge of transformational modalities allows individuals to create their path for their dream life. I’m grateful to have her in my life and will always listen carefully to her counsel. ~ B. Ragan

When I think of Valerie Sheppard, I think of her powerful perspective and impact. She practices the philosophy of being “on the journey” with those she guides, as well as leader or coach. This builds trust and gives her the listening ear people need and want. She provides a process for growth and guides the traveler in every step with both accountability and heart-felt supportive energy. Her holistic approach to personal growth truly helps those around her discover unique new ways to blend heart, body, mind, and spirit. ~ R. Kempton

Thank you my dear friend and sister…today’s workshop was beyond words! I’m still laughing at the joy I experienced! Your guidance, love and heartfelt connection with all of us was exactly what I was needing. I am walking away with new insight, tools and clarity on what”s next in my journey. ~L. Card

Valerie Sheppard is a loving and compassionate person who is a gifted spiritual mentor and life coach. After just 3 private coaching sessions, Valerie was able to help me identify some core beliefs that were blocking me from living my life to its fullest potential. With guidance from Valerie, I was able to regain confidence, rebuild a relationship and make a move on my new career. I lovingly recommend Valerie to those seeking to transform themselves spiritually, financially and emotionally. ~ M. Fisher

 Valerie René Sheppard certainly deserved the standing ovation she received from the Wednesday Night Live Spirit, Mind and Body speaker’s forum tonight! A powerful and profound presentation! Thank you Valerie for being You! We are so deeply Blessed!  ~Dr. S. Stroud

Valerie René Sheppard’s Guided Meditation CD is quite an asset to own.  The message is clear and simple for BEING and becoming happier.  The music chosen is perfect background for grounding yourself during the meditations.  The vocals are clear, bright, crisp and happy.  I feel if you purchase her CD, you will be thoroughly pleased and will use it repeatedly.  ~ Daya Devi-Doolin

Frequently Asked Questions

  1. Do I need to be religious?
    No. Dr. Valerie provides spiritual wisdom, and it is not tied to any one religious belief system. Her primary belief is one God, and many paths, and she incorporates wisdom and practices from many Divine sources.
  2. Can men attend?
    Absolutely, yes. Men and women benefit from greater discernment, deeper connection to their Divinity, and embodiment of spiritual practices that serve the many aspects of their lives. All of this is offered through The Glow Up Experience.

  3. What if I can’t be there the whole time?
    We do not accept partial attendance.The retreat content is facilitated over a 5-day arc, and we cannot guarantee the level of healing and transformation for those only able to be there part of the time.

  4. Can young people attend?
    Yes. Dr. Valerie has experience shepherding through transformation people from ages 15 to 80. For this intensive, age is less important than spiritual maturity.
     
  5. Can I bring my work team?
    Yes, as long as there are spots available. Your team will be integrated with other attendees. If there aren’t spots available for your entire team, Dr. Valerie would be delighted to work with you to create a private experience.

  6. What’s the average temp in the region?
    An average of over 300 days of sunshine a year! Occitania, with its coastline, is the sunniest region in France. Early spring runs into a hot summer (25-30°C) that often continues into an Indian summer and warm autumn until the first snow falls in the Pyrenees. Visit-occitanie.com
    https://www.visit-occitanie.com/en/useful/informations/about-occitania/people-weather-scenery/

  7. What physical level do I need to be? Can you accommodate people with disabilities?
    It depends on the kind and level of disability. In fact, Dr. Valerie has disabilities herself, and cannot participate in all that we offer participants. There are no ground floor participant rooms, and no elevator, so registrants must be physically capable on stairs. Our offsite excursion requires moderate physical ability, and has some hiking and climbing on steep and rugged terrain. Please contact us to discuss your disability so we’re better able to provide guidance on how we could possibly accommodate you. We are happy to look at ways to ensure a full and positive experience of all aspects of the Glow Up Experience. 

  8. Can you help me organize a longer stay in France?
    Dr. Valerie and her facilitation team do not provide this service. You can reach out to the Les Marguerites team to see what recommendations they have to assist you.
    Les Marguerites

    57 Avenue Nicolas Pavillon
    ​Alet les Bains
    France 11580
    Tel +0033 4 68 20 53 56
    Mob +0033 6 33 41 12 10
    https://www.les-marguerites.fr/

  9. Can I make payments?
    Yes. A
    2,350 Euro (roughly $2,500 USD) non-refundable deposit per person is required to secure one the SIX spots. Installment payments can be made by automatic charge to a bank account or credit card, and final payment must be completed by 1st May 2024. If you cancel before making your final payment, your outstanding balance will be charged as scheduled until your balance is paid in full. There are no refunds.

  10. Do you take reservations?
    We reserve your spot with a €2,350 Euro (roughly $2,500 USD) non-refundable deposit per person. After that, we’ll hold your reservation as long as your full tuition is paid by 1st May 2024.

 

TERMS and CONDITIONS

The Glow Up Experience is a spiritual education and transformation program offered through multi-day, residential, immersive experiences in international locations. (“Experiences” and “Bonuses”):

"Tuition": Registration fees required to participate in an Experience and/or receive a Bonus.

"Accommodation": Rooms and venue facilities at a location chosen by The Glow Up Experience lead facilitator. For the 2024 Experience, this is at Chateau Les Marguerites,  57 Rue Nicolas Pavillon, 11580 Alet-les-Bains. Other program dates may feature other locations.

"Activities": Educational workshops, meal plans and other sessions, events and activities before, during and after the dates of The Glow Up Experience, hosted at locations chosen by The Glow Up Experience lead facilitator.

"Media": Electronic downloads of recipes, guided meditations, courses and more.

"Products": Physical products.

“Program”: The day-to-day educational agenda of The Experience along with the broader itinerary items, such as meals and excursions.

"Retreat" or “Immersion” or “Intensive”: A stay in the featured Accommodation for a specified period with The Glow Up Experience lead facilitator and facilitator team, including predetermined services such as Activities, Media and Products.

"Additional Nights": A stay in the Accommodation or offsite for a period chosen by you and optional Activities, Media and Products chosen by you before and/or after the retreat, immersion or intensive.

“Payment Plan”: A mutually agreed-to schedule of payment dates and amounts will be automatically charged to your credit card by The Glow Up Experience/Dr. Valerie René Sheppard. Payment plans are only offered by automatic transfers by credit card. No exceptions will be made. 

“Ground Transportation”: Transport between locations for the Experience that happens in-country and can be considered local. The maximum distance is 75 kilometres. 

PURCHASES OF OFFERS

You accept these terms and conditions when you purchase The Glow Up Experience from us. You can purchase Offers in different ways. For the avoidance of doubt, this means that by completing an online reservation/booking and accepting these terms and conditions and any rules published on our site, the booking platform or on the premises from time to time, or by placing your booking over the telephone, or by email or by signing and posting/faxing a booking form, or by making payment against an invoice from us, you accept these Terms and Conditions as a binding contract between the lead facilitator ("Dr. Valerie René  Sheppard") on behalf of yourself and any other members of your booking party. The Glow Up Experience cannot accept your booking without a completed online reservation or your verbal confirmation or request to proceed, given over the telephone or in writing by email or land mail. A written/emailed confirmation was sent to you by The Glow Up Experience/Dr. Valerie René Sheppard means The Glow Up Experience/Dr. Valerie René Sheppard has accepted your booking.

EMAIL ADDRESS & TELEPHONE

It is vital that we have a valid email address because our confirmation and other critical correspondence is solely by email. If you change this, you must inform us immediately. We also require a mobile phone that accepts and makes calls in the venue country so we can contact you during your stay.

PAYMENT, RESERVATION AND DEPOSIT

Unless otherwise advised, an initial deposit of €2,340 Euro (roughly $2,500 USD) is required for each registrant. Until we have received your full payment, registration is not guaranteed and may be canceled. Unless expressly communicated elsewhere, any balance is due no later than one month prior to arrival. If the balance remains unpaid after the deadline, your space will be canceled without notice. No refunds will be given; balances over and above the non-refundable deposit are held for one year and can be applied to the next experience. If not claimed to be applied within that time frame, any unused balance is forfeit. Deposit and all other payments can be made online via Stripe or credit card. If paying via a Payment Plan, you agree to pay 100% of the tuition regardless of whether you cancel before your payments have been completed; whatever balance is due after cancellation will continue to be automatically transferred per your Payment Plan Agreement. Please note that XE Currency converter has been used for foreign exchange conversions.

CANCELLATION AND REFUNDS

Our cancellation and refund policy is as follows: You have a 48-hour grace period from when your deposit payment is received, during which time you can cancel any purchase for a full refund. Any cancellation after the 48-hour grace period, failure to make payments in accordance with the Terms, or no-showing to the Experience results in a cancellation fee of 100% of tuition. Failure to make payment by the agreed date is considered a cancellation. Unless otherwise agreed in writing, no exceptions to this policy can be made for any reason. We therefore strongly advise you to cover the trip expenses via an appropriate travel insurance policy.

ARRIVAL AND DEPARTURE TIMES

Guest rooms at Les Marguerites will be ready after 3:00pm on the day of arrival. If you arrive earlier, you will not have access to your room or the interior of the chateau. You may have access to the exterior grounds, and we will store your luggage in a secure location onsite. If your flight is delayed or canceled, you are required to contact Les Marguerites and the lead facilitator by email and also text the contact number you have been given in your arrival pack.

On your departure day, please be ready to leave chateau Les Marguerites by 12:00 noon unless otherwise instructed.

TRAVEL TO THE RETREAT LOCATION

Airfare and other forms of travel to the venue city are NOT included in the tuition rates (train, boat etc.). Ground transportation (including airport transfers and local shuttles to parts of the program happening offsite from the venue) is included in the retreat price. We will coordinate transport to and from Toulouse or Carcassonne airports or train stations nearby. In general, we will stipulate a time and place to meet our shuttle and ask that you coordinate your travel to align with those requirements. If your chosen travel does not align, we will provide you with a $300 USD stipend for your transfers. Any amount above that is your sole responsibility. 

RIGHT TO CHANGES

The Glow Up Experience/Dr. Valerie René Sheppard reserves the right to amend the booking dates. This may be due to several reasons, including but not limited to, war, adverse weather conditions, riots and or matters concerning participants’ safety, operational circumstances such as damage caused by fire, or the venue becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances, the booking may need to be adjusted accordingly. The Glow Up Experience/Dr. Valerie René Sheppard is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes but is not limited to, any extra hotel reservations or car rentals or the cost of non-refundable airline tickets. Situations may arise which, in our opinion, make it necessary for us to alter the regular booking schedule. We advise that your travel insurance covers event curtailment.

Where a facilitator advertised for the Experience is not able to teach due to reasons outside our control, we reserve the right to replace them with a comparably skilled facilitator.

In the event before your arrival or during your stay your allocated room becomes unavailable or unusable for any reason, we reserve the right to offer you an alternative room of the same level of quality. No refunds will be made based on room changes. 

TRAVEL INSURANCE

The Glow Up Experience/Dr. Valerie René Sheppard strongly recommends that you purchase adequate travel insurance, including cover for in-patient and out-patient medical treatment, accidents and repatriation, and event cancellation and curtailment. We do not make recommendations on insurance companies or travel policies. We assume that such a policy is in force before you depart. You should bring the policy with you in case of an emergency. We do not assume any liability for situational dynamics that hinder our ability to deliver the Glow Up Experience.

PHOTOGRAPHY, VIDEO AND IMPACT STATEMENTS

We will, at times, take photographs and record video during The Glow Up Experience for use in historical chronicles of events, as well as marketing and promotion. Additionally, you will be asked to record an impact statement (testimonial) onsite before the Experience ends. You will be required to sign a release that allows The Glow Up Experience/Dr. Valerie René Sheppard is to keep on file and use these photographs/videos whenever and wherever it is deemed necessary. There is no statute of limitations on such use. 

OUR RESPONSIBILITY

The Glow Up Experience/Dr. Valerie René Sheppard is responsible for providing the Program listed and described on our website, where it is within our control. We cannot guarantee that all items listed on our website will be functional at all times, however all efforts will be made to rectify any problems as soon as we possibly can. We reserve the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that The Glow Up Experience/Dr. Valerie René Sheppard, venue staff and/or other facilitators staffed by The Glow Up Experience/Dr. Valerie René Sheppard are not the guardians of any participant’s safety and they, individually or collectively, cannot be held liable in any way for any occurrence which might result in illness, injury, death or other damage, loss or theft to the participant, her property, or her family, heirs, or assigns. The liability of The Glow Up Experience/Dr. Valerie René Sheppard is limited to a total of the booking price irrespective of the title/claim.

PERSONAL BELONGINGS

Any valuables brought to the venue are the participants’ sole responsibility, and neither The Glow Up Experience/Dr. Valerie René Sheppard nor the venue staff can be held responsible for any loss of or damage to personal property. In the event any personal property is left at the venue, The Glow Up Experience/Dr. Valerie René Sheppard and/or venue staff will do their best to return it to its rightful owner within 14 days of the end of the Program. Costs for doing so are the sole responsibility of the owner. 

LIABILITY/YOUR HEALTH

All retreat activities are undertaken at your own risk. The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue is not liable for any injuries you may experience during a retreat.

For your own wellness and safety, you must comply fully with any and all health and safety regulations introduced by The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue. It is your responsibility to ensure that you are medically, mentally and physically fit and able to use the venue facilities and participate in any of our Program activities, including but not limited to yoga, movement, hiking, climbing stairs, swimming and periods of silence.

Participants who have injuries or mental or physical challenges are advised to seek a doctor’s advice prior to registering for The Glow Up Experience. If you have any health conditions, including mental health conditions, you will need to inform The Glow Up Experience/Dr. Valerie René Sheppard of these prior to registration so it can be determined if The Glow Up Experience/Dr. Valerie René Sheppard and/or the  venue can accommodate your needs. Failure to do so can result in cancellation with a forfeiture of rights to any refund.

DISCLAIMER

The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue do not dispense medical advice or prescribe the use of any technique as a replacement form of treatment for physical, mental or medical problems by your doctor, either directly or indirectly. The Glow Up Experience/Dr. Valerie René Sheppard and/or the  venue intend to offer a variety of information and tools to help participants in their quest for spiritual growth, emotional and physical well-being.

The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue is not a licensed psychologist/mental/physical health or nutritionist provider and services provided as part of the Program are considered complementary to normal medical and psychiatric care. Please discuss medical or psychiatric concerns with your physician or mental health provider prior to registering for the Experience. All information provided is for educational purposes. You accept full responsibility for your choices and experiences and release The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue from any and all liability for such.

WEATHER CONDITIONS

Weather conditions can be unpredictable, and can change quickly and significantly. The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue cannot be made liable for unpleasant or unsuitable weather conditions, and no refunds are made for such conditions.

CONSTRUCTION WORK

The Glow Up Experience/Dr. Valerie René Sheppard and/or the venue cannot predict construction plans in the area and, therefore cannot be held responsible for any inconvenience. In the event of building works taking place by local authorities, private developers or neighboring homes or businesses, we are unable to stop such work taking place, and we are unable to control the level of noise. We cannot be held responsible or liable for any interruptions to the Program due to building or road works that take place during your retreat. No refunds can be given in the event of nearby construction.

FORCE MAJEURE

In the event of any unusual and unforeseeable circumstances beyond our normal control, the consequences of which could not have been avoided even when exercising all due care fall under Force Majeure. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the venue, transport, or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above, refunds or compensation payments cannot be made.

VERBAL CHANGES

Verbal changes of contract are not valid unless agreed and confirmed in writing by The Glow Up Experience/Dr. Valerie René Sheppard.

PRINTING, TYPING, TERMS & CONDITIONS, CALCULATION ERRORS AND OMISSIONS

The Glow Up Experience/Dr. Valerie René Sheppard reserves the right to correct any printing or typing errors, omissions or calculation mistakes at any time. We also reserve the right to amend our Terms and Conditions that apply to your booking at any time and without prior notice.

CONTRACT, COMPLAINTS AND SUGGESTIONS

The Glow Up Experience/Dr. Valerie René Sheppard is confident that you will be more than satisfied with the Program. However if you should have a problem during your Experience, you should first bring it to the attention of the lead facilitator.

If you are not satisfied with that resolution, any further comments or suggestions should be put in writing, within 14 days of your return, specifying the problems to: valerie@HeartlyCenter.com

PRIVACY POLICY AND YOUR DATA

We do not store charge card details nor do we share participant’s details with any third parties.

In addition to contacting you about your order, we may also, from time to time email you with news and updates. You can unsubscribe from these update emails at any time by following the link in the footer of our emails.